What kind of training and support is available?
At Kumon we take pride in our sense of community and supportive environment. It is a key priority that all franchisees receive strong support from the company. We have a thorough training programme for franchisees before they open their Centres, as well as intensive, personalised support after opening.
There is also a system of ongoing support, including networking opportunities with other franchisees. A personal consultant from Kumon Australia and New Zealand is assigned to work closely with each franchisee in the development of their business.
New Franchisee Training
Our New Franchisee Training is an enjoyable, interactive and intensive introduction to the day-to-day work of a Kumon franchisee. Training consists of 10 days of group study sessions held online over a three-week period in addition to some self-study of Kumon worksheets. This is a great chance to meet other new trainees and consolidate the learning from your own pre-study. During this time, we also incorporate business and operations training with short meetings focusing on setting up your individual centre.
Intensive support in the first year
We know that our franchisees face a steep learning curve in the months after the business opens, and we have a system in place to support. This includes formal Follow-Up Training sessions in the first month after opening, which continue every three months up until the one year anniversary of a new Kumon Centre.
This ensures that the skills learnt in New Franchisee Training are consolidated and applied in order to provide all of your students a quality learning experience.
An assigned consultant to help you grow your business
As we strongly believe in forming mutually beneficial partnerships, every franchisee is assigned a consultant to help them improve their practice and to sustainably grow their business.
These consultants are based in each state office and have extensive experience in working with Kumon franchisees and developing their Centres.
As well as being the first point of contact if a franchisee has queries or concerns, our consultants work to support franchisees with many aspects of their business. This is determined by the individual circumstances of each franchisee and Centre, and always in consultation with the franchisee.
Many professional development and networking opportunities
Kumon franchisees develop their knowledge and learn from each other through a range of professional development initiatives. Such opportunities include monthly seminars, national and international conferences, mentoring programmes that match our most successful franchisees with those looking to grow their Centres, and study groups that are designed to develop the highest level of product knowledge in targeted areas of need.